I had a similar experience with one of my Leupold scopes. I was treated just as good. In the line of reloading gear, nearly everything I have is RCBS. Over the years I have called them about issues with things that were old and used up. They had me send the items back to them. Each was either repaired or replaced at no charge. AND these companies are U.S.A based companies, one more reason to buy them.