ok let me start with i never do this so please bear with me!!
let me start with i am a fiskar/gerber fan, have been for oh so many years!! about 2 months ago i got thier newest axe! composit handle and bonded head to handle! the best axe i have ever owned! then about 3 weeks ago i saw a 22 inch machete made by fiskar at wally world! so i thought i should try it! so i did!! when i got it home it had little to no edge to it! so i whipped out my stuff and put an edge on it! then i e-mailed the company just to let them know of my issue with it! thought that would be the end of it! but low and behold i got an e-mail from the company with alot of questions! 1 being to look for thier serial numbers! which it had none! the person was amazed at my story and asked for pictures to prove what i was saying, so i sent the pic`s! to my surprise i got another (sharp) machete in the mail with a coupon good for 40.00 off any product they make!! and i got to keep the 1 i bought!
how cool is that!!!! how many companies would replace something after i knowingly voided the warrenty by sharpening it! plus to send a dollars off coupon too!! i knew there was a reason i liked them, besides the fact i like thier edges!!!